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What Shapes Your imbaslit Account

When you open an account with us, these terms define how your wallet works, what happens when you deposit via DANA, OVO, GoPay or QRIS, and how we…

Account security and verification stepsPayment methods and withdrawal timelinesYour data and how we store it

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How Our Terms Apply to You

imbaslit Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply to everyone who opens an imbaslit account and deposits real funds. When you sign up, you confirm you meet the eligibility requirements — access and eligibility depends on local law where you live. We operate according to the terms you accept at registration,

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which cover your account setup, deposit and withdrawal rules, and how we handle disputes. If your circumstances change or local law affects your access, tell our support team immediately. We review and update these terms periodically; changes are posted here, and we'll notify you of material
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updates via email or your account dashboard.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Contact Us About Your Terms

Team online

Live Chat

Reach our team in the lobby during operating hours. Open your account, head to the Help icon in the bottom-right corner, and start a conversation. Average response time: under 2 minutes.

Email Support

Send questions about your account, payments or data to [email protected]. We respond within 24 hours, Monday through Sunday.

Account Settings

Manage your personal data and communication preferences directly in your account dashboard. Update address, payment method or contact details anytime without closing your account.

HOW WE PROTECT YOU

Data, Security and Your Rights

Data You Give Us

At registration, you provide your name, email, phone number and payment details. We use this only to verify your account, process your deposits and withdrawals, and comply with local law. We never sell your data to third parties.

How Long We Keep It

We retain your account data for as long as your account is active, plus 7 years for compliance records. If you close your account, we delete personal data within 30 days except where law requires longer storage.

Your Access Rights

You can request a copy of your data anytime by emailing [email protected]. We'll send you everything we hold on file within 10 business days. You also have the right to correct or delete information where local law permits.

Account Closure and Disputes

If you want to close your account, contact support. We'll freeze your wallet, process any pending withdrawals, and securely delete your credentials. Disputes are handled through our in-app Resolution Centre or direct email support.

Cookies and Device Tracking

We use cookies to keep you logged in, remember your preferences and detect fraud. These are stored only on your device. You can clear them anytime via your browser settings without losing your account.

Changes to These Terms

If we update the terms, we'll notify you 14 days before they take effect. Log in and review them in your Settings tab. Continuing to use imbaslit after the deadline means you accept the new version.

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How Deposits and Withdrawals Work

When you deposit via DANA, OVO, GoPay or QRIS, funds reach your imbaslit wallet in under a minute.

Deposits clear in secondsWithdrawals process 24 hoursFull transaction history in your dashboard

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What We Expect From Your Account

Your account is yours alone — never share your login or password. We reserve the right to verify your identity at any time by requesting government ID or…

One account per personIdentity verification on requestNo commercial use allowed

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Frequently Asked About Our Terms

Yes. Log in to your account, go to Settings, then Personal Details. Update your email or phone number directly. We'll send a confirmation link to your new email. If you're locked out, contact [email protected] and we'll reset it within 24 hours.

On the login page, click Forgot Password and enter your email. We'll send a reset link. The link expires in 1 hour. If you don't receive it, check your spam folder. If still missing, message our live chat team and we'll send a new one.

Your funds are held in segregated player wallets. Where local law permits, they are protected separately from our operating costs. We maintain liquidity reserves to guarantee all withdrawals. If we cease operations, players' funds are returned in full via their original payment method.

Open your account and go to Transaction History in the Wallet section. You'll see every deposit, withdrawal and game activity dated and timestamped. You can filter by month or payment method. Export your statement as PDF anytime for your records.

Contact our support team immediately with your transaction ID and details. We'll investigate within 2 business days and confirm findings via email. If we find an error, we'll refund or correct it right away. If you disagree with our finding, you can escalate to our disputes manager.

Cookies help us keep you logged in and detect suspicious activity. Some are essential; others track how you navigate the lobby so we can spot fraud patterns. You can disable non-essential cookies in your browser Settings without losing account access, but login and security features may slow down.

Account eligibility depends on local law where you live. You must be of legal age in your jurisdiction and not previously banned from imbaslit. We verify identity at signup and may request additional documents. If you're unsure whether you can join, check with local authorities or ask our support team.

What Shapes Your imbaslit Account

Contact Us About Your Terms

Live Chat

Email Support

Account Settings

Data, Security and Your Rights

Data You Give Us

How Long We Keep It

Your Access Rights

Account Closure and Disputes

Cookies and Device Tracking

Changes to These Terms

How Deposits and Withdrawals Work

What We Expect From Your Account

Frequently Asked About Our Terms

01 Can I change my registered email or phone number after I open my account?

02 What happens if I forget my password?

03 Are my deposits protected if imbaslit closes down?

04 Can I see a full record of my transactions?

05 What if I dispute a charge or think there's an error?

06 How do you use cookies, and can I opt out?

07 Who can open an imbaslit account?

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